Please read this Policy carefully and make sure that you understand it before ordering any products from our site.
WHAT TYPE OF INFORMATION WE DO COLLECT
When you sign-up and log-in to your store account or start purchasing something from our store, as part of the buying, selling and delivery process, we collect the personal information you give us such as your name, address, email address, phone number, and other data you are willing to provide to us. We also may collect your purchase history, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Additionally we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
WHY DO WE COLLECT SUCH INFORMATION
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR INFORMATION
K-9.LV webstore is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may disclose your personal information if we are required by EU and Latvian Law to do so or if you violate our Distances līgums (Terms and Conditions).
HOW DO YOU GET MY CONSENT
When you provide us with personal information to create your profile, complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase and etc., we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
HOW DO I WITHDRAW MY CONSENT
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: SIA "K-9.LV" Gabru iela 10, Dzidrinas, Stopinu nov., LV-2130, Latvia.
To protect your personal information, we take reasonable precautions and follow EU legislation to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
HOW DO WE COMMUNICATE WITH OUR SITE VISITORS
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable EU and Latvian laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at or SIA "K-9.LV" Gabru iela 10, Dzidrinas, Stopinu nov., LV-2130, Latvia.